Effective date: 13 July 2026
JLJ Parfums Collections respects your privacy and is committed to protecting your personal information.
This Privacy and Cookie Policy explains how we collect, use, store, and share information when you visit jljparfums.ae, create an account, use Google Sign-In, place an order, or contact us.
1. About Us
Trading name: JLJ Parfums Collections
Legal business name: JLJ PARFUM COLLECTION FOR ONLINE SELLING
Location: Dubai, United Arab Emirates
Website: https://jljparfums.ae
Email: help@jljparfums.ae
2. Information We Collect
Depending on how you use our website, we may collect:
- Your name, email address, and telephone number
- Billing and delivery addresses
- Account and login information
- Products added to your shopping cart
- Order, payment, delivery, return, and refund information
- Messages, enquiries, complaints, and product reviews
- Marketing preferences
- IP address, browser, device, and approximate location information
- Pages and products viewed
- Shopping-cart, checkout, and login activity
- Cookie, security, and technical information
We collect only information reasonably necessary to operate our website, process orders, provide customer service, and protect our customers and business.
3. How We Use Your Information
We may use your information to:
- Create and manage your customer account
- Process payments, orders, deliveries, returns, and refunds
- Send order and delivery updates
- Respond to questions and customer-service requests
- Prevent fraud and protect website security
- Remember products in your shopping cart
- Improve our products, services, and website
- Maintain accounting, tax, transaction, and legal records
- Send promotional messages where you have agreed to receive them
- Comply with applicable UAE laws and lawful authority requests
We do not sell or rent your personal information to third parties for their own marketing purposes.
4. Payments
Payments may be processed by third-party payment providers.
Depending on your chosen payment method, these providers may process your name, billing details, payment amount, transaction reference, card or account information, and fraud-prevention information.
We generally do not receive or store your full card number, card security code, online-banking password, or complete payment credentials.
Payment providers process information according to their own privacy policies and security requirements.
5. Google Sign-Up and Sign-In
You may be able to create or access your customer account using Google.
When you use Google Sign-Up or Sign-In, Google may provide us with limited information such as:
- Your name
- Email address
- Email-verification status
- Profile picture
- A unique Google Account identifier
We use this information to create, identify, authenticate, and secure your customer account.
We do not receive your Google Account password or use basic Google Sign-In to access your Gmail, Google Drive, Google Contacts, Google Calendar, Google Photos, or other private Google services.
Using Google Sign-In is optional. Google processes your information according to its own privacy policy and terms.
You may revoke access through your Google Account settings. Revoking access may prevent future Google login, but it will not automatically delete existing customer, order, invoice, or transaction records.
To request account deletion or disconnection, contact help@jljparfums.ae.
6. Cookies
Cookies are small files stored on your device when you visit a website.
We may use cookies and similar technologies to:
- Maintain your shopping cart
- Process checkout
- Keep you signed into your account
- Support Google Sign-In
- Remember your preferences
- Protect customer accounts
- Prevent fraud and website misuse
- Understand website performance
- Measure advertising where appropriate consent has been obtained
Essential cookies
Essential cookies are required for important features such as the shopping cart, checkout, customer login, account security, and cookie preferences.
Blocking essential cookies may prevent parts of the website from working correctly.
Functional cookies
Functional cookies may remember recently viewed products, website preferences, login choices, and dismissed notices.
Analytics and advertising cookies
Where these services are used, analytics and advertising cookies may help us understand website use, measure advertising performance, and improve our services.
Where consent is required, these cookies will only be used after you provide consent.
Managing cookies
You may manage non-essential cookies through our cookie banner or your browser settings, where available.
You may be able to accept, reject, or change your cookie preferences.
Blocking all cookies may prevent the shopping cart, checkout, customer login, Google login, or account pages from working correctly.
7. Sharing Your Information
We may share limited information where necessary with:
- Payment providers
- Courier and delivery companies
- Google Identity Services
- Website hosting and technical-service providers
- Email and customer-support providers
- Security and fraud-prevention providers
- Analytics and advertising providers where appropriate consent has been obtained
- Accountants, legal advisers, banks, courts, regulators, police, tax authorities, or government authorities where required
Courier companies may receive your name, telephone number, delivery address, order reference, and delivery instructions.
We share only information reasonably necessary to provide the relevant service or comply with legal obligations.
8. Processing Outside the UAE
We currently deliver orders only within the United Arab Emirates.
However, some third-party services, such as Google, payment providers, email services, or other technical providers, may process information outside the UAE.
Where this occurs, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and security requirements.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary.
Order, payment, invoice, and transaction records may be retained for the period required by applicable UAE tax, accounting, and commercial laws.
Customer-account information may be retained while the account remains active and for a reasonable period afterward.
Customer-service, complaint, return, and refund records may be retained for a reasonable period after the matter is resolved.
Marketing information may be retained until you unsubscribe or withdraw consent.
Security, technical, and cookie information is retained only for an appropriate period or until it is no longer required.
We may retain certain information for longer where necessary to comply with law, prevent fraud, resolve disputes, or establish or defend legal claims.
10. Your Privacy Rights
Subject to applicable UAE law and relevant exceptions, you may request to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of information that is no longer required
- Withdraw your consent
- Stop direct-marketing communications
- Restrict or object to certain processing
- Ask how your information is used or shared
- Submit a complaint about how your information is handled
To make a request, email help@jljparfums.ae with the subject Privacy Request.
We may ask for reasonable information to verify your identity.
Certain information may need to be retained to fulfil an order, comply with legal obligations, prevent fraud, maintain transaction records, or establish or defend legal claims.
11. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include secure encrypted connections, restricted administrative access, strong passwords, security updates, backups, monitoring, and fraud-prevention controls.
Although we take reasonable precautions, no website, hosting service, internet transmission, or electronic-storage system can be guaranteed to be completely secure. To the fullest extent permitted by applicable law, we are not responsible for incidents caused by circumstances beyond our reasonable control, provided that we have taken the security measures reasonably required of us.
If we become aware of a personal-data breach, we will investigate the incident, take reasonable steps to contain it, and notify the relevant authority or affected individuals where required by applicable UAE law.
Customers are responsible for keeping their account passwords and login details confidential and should contact us immediately if they believe their account has been accessed without permission.
For security or privacy concerns, contact help@jljparfums.ae.
12. Children’s Privacy
Our website and products are intended for adult customers and are not directed specifically to children.
We do not knowingly collect personal information directly from children without appropriate permission.
If you believe a child has provided personal information to us, contact help@jljparfums.ae.
13. Third-Party Services
Our website may contain links to or integrations with Google, payment providers, delivery companies, social-media platforms, and other third-party services.
These providers operate under their own privacy policies and terms. We are not responsible for the privacy or security practices of third-party services that we do not control.
14. Changes to This Policy
We may update this Privacy and Cookie Policy when our business practices, services, website features, service providers, or legal obligations change.
The latest version will be published on this page with an updated revision date.
15. Contact Us
For privacy questions, cookie enquiries, account requests, Google login requests, returns, refunds, complaints, or general customer service, contact:
JLJ Parfums Collections
Legal business name: JLJ PARFUM COLLECTION FOR ONLINE SELLING
Location: Dubai, United Arab Emirates
Email: help@jljparfums.ae
Website: https://jljparfums.ae